Deviations¶

A deviation records anything that did not go as planned: usually a failed test step.

Raising a deviation¶

Use Raise deviation on a failed step or on a failed automated test; the form is pre-filled. You can also raise one from the system's Deviations page.

Investigation¶

Each deviation records:

• Classification
• Root cause
• Impact assessment
• Corrective action / CAPA
• An optional retest link to a later execution

Closing¶

An Approver (QA) closes the deviation with an electronic signature.

• The person who raised a deviation cannot close it.
• A linked retest must be a later, passing execution of the same test.
• A closed deviation cannot be edited.

Open deviations are the RTM gap open-deviation, and a failed execution without a closed deviation is failed-without-closed-deviation. Both block the VSR.

Cannot pass in an environment¶

For a test that must pass in several environments, a closed deviation can record that the test cannot pass in a given environment. That closes the not-passed-in-environment gap for it.